Privacy Policy
Scope
This policy explains how phonemart.ie collects, uses, and protects your personal data when you interact with our website, social media pages, or customer support channels.
Data We Collect
We may collect the following information:
- Contact details (name, email, phone, address)
- Order and delivery information
- Payment tokens (processed securely by third-party payment providers — we do not store card details)
- Technical information such as IP address, device type, and cookies
Purpose of Processing
We use your data to:
- Process and fulfil your orders
- Provide customer support
- Prevent and detect fraud
- Conduct website analytics (only with your consent)
- Send marketing communications to users who have opted in
Legal Bases
We process data based on:
- Contract performance (to complete your purchase)
- Legal obligations (such as tax record-keeping)
- Legitimate interests (to improve our services and prevent fraud)
- Consent (for analytics and marketing cookies)
Data Sharing
Your data may be shared with trusted third parties such as:
- Payment processors
- Delivery and logistics partners
- IT and website hosting providers
- Analytics and advertising partners (only where consent is given)
We never sell or trade your personal information.
Data Retention
We retain personal data only as long as required for business or legal purposes. Once no longer needed, data is securely deleted or anonymised.
Your Rights
Under GDPR, you have the right to:
- Access and correct your data
- Request erasure or restriction
- Object to certain processing
- Receive your data in a portable format
- Withdraw consent at any time
- Lodge a complaint with the Data Protection Commission (DPC)
International Transfers
If your data is transferred outside the EEA, we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) are in place.
Contact Us
For any questions or to exercise your rights, please contact
Address: PHONE MART 116 Thomas Street, Usher’s Quay Dublin 8 D08 K7XN
Phone No.: 01 444 3255